Privacy Policy

Last updated: 15th January 2026

SysNova B.V. ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sysnova.pro and use our tax advisory services.

Data Controller

SysNova B.V. is the data controller for the personal data we process. Our contact details are:

  • Company: SysNova B.V.
  • Address: Schoolstraat 42, 5055 VW Tilburg, North Brabant, Netherlands
  • Registration Number: 95371248
  • VAT Number: NL868409173B01
  • Email: privacy@sysnova.pro
  • Phone: +31 13 829 5677

Data Collection

The data we collect includes the following types of personal information:

  • Contact Information: Name, email address, phone number, postal address
  • Business Information: Company name, job title, business details
  • Communication Data: Messages, enquiries, and correspondence
  • Technical Data: IP address, browser type, device information, website usage data
  • Professional Data: Tax-related information, financial data relevant to our services

How We Use Your Information

We use of your data is based on the following legal grounds and for the following purposes:

  • Contract Performance: To provide tax advisory services and fulfil our contractual obligations
  • Legitimate Interest: To improve our services, website functionality, and business operations
  • Legal Obligation: To comply with tax regulations, legal requirements, and professional standards
  • Consent: For marketing communications and optional services (where applicable)

Specifically, how we use your information includes providing tax advisory services, responding to enquiries, maintaining client relationships, ensuring regulatory compliance, and improving our website and services.

Data Sharing

We may share your personal data with:

  • Professional Partners: Other tax advisors, accountants, or legal professionals when necessary for service delivery
  • Regulatory Bodies: Tax authorities and regulatory bodies as required by law
  • Service Providers: IT support, cloud hosting, and professional service providers under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or to protect our legal rights

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. For tax advisory services, we typically retain client data for a minimum of seven years after the end of our professional relationship, in accordance with Dutch tax legislation and professional requirements. Website usage data is generally retained for up to two years.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing: Request limitation of processing in certain circumstances
  • Right to Data Portability: Request transfer of your data to another organisation
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

International Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Cookies

Our website uses cookies to enhance your browsing experience and provide website analytics. For detailed information about our use of cookies, please refer to our Cookie Policy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following details:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data appropriately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Professional Confidentiality

As a registered tax advisory firm, we are bound by professional confidentiality requirements under Dutch law. This means we maintain strict confidentiality regarding all client information and professional communications, which provides additional protection beyond the requirements of data protection law.